OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the exact product shown in the picture?

Yes! We ensure that all product images on our website accurately represent the items we sell. However, slight variations in color or packaging may occur due to manufacturer updates.

How can I access my sales receipt?

Once you place an order, we will email you a confirmation with your sales receipt. You can also view your order history and download receipts by logging into your CampTrekStore account.

What is your return policy?

We offer a 7-day hassle-free return policy. If you're not satisfied with your purchase, you can return it in its original condition for a refund or exchange. Please visit our Returns & Refunds page for detailed instructions.

Do you restock sold-out items?

We restock popular items whenever possible! If a product is out of stock, you can sign up for restock notifications on the product page to be alerted when it’s available again.

Where do you ship orders?

We ship across the United States and to many international destinations. Shipping options, costs, and estimated delivery times will be displayed at checkout.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS